Guides for property professionals
Damp and mould guides for people who manage property
Plain answers to the questions that land on a property manager's desk: what the law expects, how to read the signs, how to handle a complaint and what a good report looks like.
Latest guides
Written from the jobs we attend
Each guide is aimed at the person who has to make a decision: the landlord approving spend, the agent fielding the tenant's emails, the housing officer working to a deadline or the block manager reporting to a board. We keep them short enough to read between viewings and specific enough to act on.
8 October 2026What a good damp and mould report should contain
A report is only worth filing if a stranger can read it a year later and see what was found, why and what was done. Here is what to insist on.Read the guide
1 October 2026Awaab's Law and private landlords: what applies now and what is coming
Awaab's Law does not yet apply to private lets, but damp and mould duties already do. Here is what is in force, what is coming and how to get ready.Read the guide
24 September 2026Condensation, rising damp or a leak? How to tell before you pay for a fix
Four different moisture problems can leave the same black patch on a wall. Knowing which one you are dealing with decides what you pay for.Read the guide
17 September 2026Handling a tenant mould complaint, from first report to closure
From the first email to closing the case: a practical process for agents and landlords, with what to say to the tenant and what to keep on file.Read the guideGot a live case rather than a general question? Send us the address and the tenant's report and we will book an inspection.
Request an inspectionWhat we cover
Topics you will find here
Compliance
Where Awaab's Law, the Housing Health and Safety Rating System and the Homes (Fitness for Human Habitation) Act 2018 stand, and what they mean in practice.
Diagnosis
How to tell condensation from a leak or a damp wall, so the money goes on the repair that actually stops the mould.
Process and records
Handling complaints, briefing contractors and keeping the evidence you will be asked for if a case escalates.
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Tell us about the property
Give us the postcode and the best way to reach you. We will call back to agree a time and confirm who needs to be on site.
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